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Telebanking
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Your 24 Hour Information Source!

If you have a telephone, then you have telephone banking.  With any touch-tone phone you can get information about your account when you need it.

Easy to use.  First call our customer service representatives in order to find out more about receiving your Customer Number and PIN. Once you have your Customer Number and PIN,  call 323-4322 in Carter County, or 866-362-2265 outside of Carter County.

Now you can bank by telephone…right from your home, office, car, even your favorite vacation hideaway!  A touch-tone telephone is all you need to get your important banking information without visiting our institution or talking directly with one of our customer service representatives.

Telephone Banking is quite simple to use.  There is no need to fight traffic, stand in line, or wait on hold while someone searches for the answers you require.  Just dial into your Telephone Banking number and use your touch-tone keypad to enter information or make menu selections.

Telephone Banking puts you in control of your time and your money.  It provides the information you need when you need it- any time of day or night.

Money management at your fingertips!  With a simple phone call, you can do your banking by telephone, when it’s convenient for you. 

  • Wondering about your account balance?
  • Want to know if a check has cleared?

Whether you are balancing your checkbook at midnight or on Sunday afternoon, you can do it all with a simple phone call - 24 hours a day, 7 days a week.  You can receive a snapshot of your account statement for nominal fee.

Now you can do important banking tasks by telephone when you are ready to do them.  Call today and discover a more convenient way to bank – Telephone Banking!

  • Get accurate account and transaction information.
  • Keep your checkbook in balance.
  • Request copies of cancelled checks and/or statements.
  • Reorder checks.
  • Get the latest product information.
  • Get the information you need to plan your budgets and manage your finances.

 

Telephone Banking

Your 24 hour information source!

Have your Customer Number and PIN ready to get connected in three easy steps:

  1. Simply call the appropriate number listed below and follow the prompts listed below. 
  2. Choose the language 
  3. Choose the product
  4. Choose the account type
  5. Enter your account number
  6. Enter your PIN
  7. Enter the last 4 digits of your SocialSecurity Number

Easy to use

During REGULAR BANKING BUSINESS HOURS, simply press "0" to speak to our operator.
Thank you for using our telephone banking service!

Telephone Banking Quick Guide

Have your Account Number, PIN and the last 4 digits of your Social Security Number ready then dial:

223-4100 in Piedmont
323-4322 in Van Buren
866-362-2265 outside Piedmont/Van Buren

Simply follow the prompts for the products and services you need

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